Peek Behind the Curtain: Discover How TDC Crafts Killer Facebook Ads That Stop the Scroll and Drive Engagement
If you’ve ever found yourself scrolling through your Facebook feed and suddenly stopped—mid-scroll—because something just caught your eye, you’ve already witnessed the power of a well-orchestrated Facebook ad. It wasn’t just the design. It was the targeting, the messaging, and the strategy behind that creative that got your thumb to pause mid-motion.
At TDC (The Digital Collective), we don’t just create Facebook ads—we architect experiences that win attention in under three seconds and transform engagement into tangible business growth. In the era of short attention spans, saturated feeds, and ever-increasing ad costs, a simple Facebook ad no longer cuts it.
A high-performance Facebook ad strategy requires more than creativity—it demands a data-backed approach rooted in behavioral insight, funnel fluency, and an obsession with performance metrics.
In this insider breakdown, we’ll pull back the curtain and walk you through the key components that power TDC’s Facebook ad success machine. Think of this as your blueprint to build campaigns that don’t just reach your audience—they convert them.
Ready? Let’s unpack the DNA of a revenue-generating Facebook ad campaign.
1. It All Starts with the Creative — Because Attention Is the Currency of the Algorithm Economy
In today’s paid social landscape, winning attention isn’t optional—it’s the cost of entry.
According to Meta data, users spend an average of just 1.7 seconds with a piece of mobile content on Facebook before moving on. Translation? Your ad has milliseconds to impress, inform, and engage. That’s why creative sits at the heart of our process at TDC.
🧠 Creative That Taps Deep into Human Psychology
We build every visual and textual element of a Facebook ad to work in harmony with what behavioral science tells us about decision-making. In other words, we don’t just design “pretty” ads—we engineer high-converting creatives rooted in psychological principles.
Here are the key psychological triggers that TDC leverages:
Curiosity gaps: Our headlines are designed to highlight an unresolved tension or hint at a benefit—prompting clicks.
Social proof: Featuring real customer reviews, star ratings, or third-party recognitions boosts trust instantly.
Loss aversion and urgency: Limited-time offers, countdowns, or scarcity indicators (e.g. “Only 12 left!”) push faster decisions.
Visual storytelling: We structure our creatives as miniature narratives, from ‘problem’ to ‘solution,’ so they resonate on an emotional level.
A prime example of this in action was a beauty brand campaign we ran that showcased a customer’s real skin transformation over 30 days. The side-by-side comparison not only told a compelling story—it demonstrated value, triggering massive engagement and a 278% lift in CTR.
🎞 Format Optimization: Picking the Right Visual Medium for Maximum ROI
Your ad format should align with your campaign goal, audience temperature, and buyer intent. Here’s how we break down format decisions:
Static Image Ads: These might seem basic, but they’re powerful for retargeting or driving quick conversions when paired with strong offers. Statics often serve well in frequency-heavy sequences, as their simplicity cuts through ad fatigue.
Video Ads: Especially effective for top-of-funnel (TOFU) campaigns, videos help demonstrate value fast. According to Wyzowl, 84% of consumers say they’ve been convinced to buy a product after watching a brand’s video.
Carousels: Use this to showcase product variety, features, or a step-by-step process. They’re also killer for storytelling—each card acts as a chapter in a mini-series that unfolds as users swipe.
Collection Ads: These blend discovery and commerce by pulling your product catalog into an immersive experience. Ideal for eCommerce businesses looking to shorten the buying journey.
TDC’s secret sauce? We A/B test all formats—frequently. Instead of guessing what works, we scale by data. After deploying multiple formats for a fitness apparel brand, we discovered that micro 15-second testimonial videos generated 3.6x higher ROI compared to stylized product images. That insight reshaped the entire creative strategy.
🔄 Design + Data: Where Art Meets Iteration
Every ad campaign we launch comes with multiple creative variants. We test headline copy, visual styles (lifestyle vs. flat lay), CTA placements, and even micro-animations. Once a creative has enough data (usually 3–5 days), we compare its composite performance index (CPI), which is a proprietary blend of CTR, thumb-stop ratio, engagement, and cost per result.
Through continuous iteration, we keep CTRs steady and relevance scores high—all while keeping CPCs from creeping up.
2. Targeting Like a Pro: How TDC Finds, Refines, and Scales the Right Audiences (Without Torching Budget)
If creative is the hook, targeting is the homing system. In Part 2, we’ll go deep on how we at TDC turn raw platform signals into precision audiences, build behavioral retargeting ladders that convert, and use Meta’s newest audience tools to scale profitably—while keeping waste near zero.
1) Build the Signal Bedrock Before You Touch Audiences
Strong targeting starts with clean, rich signals. Our non-negotiables: Pixel + CAPI (server-side) with deduplication so every conversion is captured once.
Aggregated Event Measurement (AEM) prioritization mapped to the funnel (e.g., Purchase > InitiateCheckout > AddToCart > ViewContent > Lead/CompleteRegistration).
High Event Match Quality (email, phone, first/last name, zip, country, external ID) to improve match rates for custom audiences and lookalikes.
Sanitized UTMs + source of truth (analytics/CRM) to validate platform-reported results and guide audience decisions.
This “signal spine” lets broad/algorithmic targeting work in your favor and makes your custom audiences sharper.
2) Segmentation the TDC Way: From ICP Map to Media Map
We translate your Ideal Customer Profile into a North Star Audience Map with three lanes: Core — people who look like your best buyers (high LTV, low churn, frequent purchasers).
Context — problem/intent-based segments (pain points, jobs-to-be-done, seasonal or life events).
Expansion — adjacency and category growth (complementary interests, competitor demand, new geos).
How we build seeds that actually scale:
High-LTV Seeds: Upload hashed CRM lists of top-decile LTV customers (or highest margin). Create 1% value-based Lookalikes, then graduate to 2–5% as you prove CAC.
Recency & Intent Split: Separate recent purchasers (≤180 days) from legacy buyers to avoid stale signals.
Problem-State Clusters: Interests/behaviors that align with the why now (e.g., “back pain relief,” “postpartum recovery,” “marathon training” for a fitness brand).
Competitor & Category Pairs: Lightweight interest clusters around direct competitors and the category they dominate—kept simple to avoid fragmentation.
Targeting rule of thumb: Fewer, stronger seeds > many thin ad sets. Consolidation feeds the algorithm and exits the Learning Phase faster.
3) Prospecting That Learns Fast and Wastes Little
We run prospecting as a portfolio, not a guess: Advantage+ Audience (broad anchored by your signals): Let Meta hunt, but give it a compass (CAPI, quality events, exclusions).
Value-Based LALs: 1% LAL from top LTV seed (primary); 2–3% (secondary); 4–5% (scale tranche).
Lean Interest Pods: 1–3 tightly themed interest groups for context testing (not 20 micro pods).
Geo & Language Cadence: Start with your proven geo; add lookalike geos when MER holds, using language cues and localized creative.
Guardrails we use:
Exclude purchasers and recent heavy engagers from prospecting sets to keep them pure.
Don’t stack too many detailed interests—broader sets learn faster and cost less.
If an ad set can’t hit ~50 optimized events/week, consolidate instead of adding more tiny audiences.
4) Behavioral Retargeting That Feels Like a Conversation, Not a Stalk
We build time-decayed, event-based sequences so messages match intent and recency. Example playbook: A) Site & Cart Behavior ATC 1–3 days (no purchase): Social proof + urgency (free shipping threshold, limited stock).
IC 1–7 days: Objection-busting FAQ creative (returns, sizing, ingredients) + trust badges.
VC 7–14 days (no ATC): Problem/solution education or short demo; invite to quiz/guide.
30–60 days: Soft re-engagement with new arrivals or “bestsellers” carousel.
B) Video View Ladder
95% viewers: Direct-response offer or product-specific CTA.
25–75% viewers: Educational follow-up, UGC, before/after, or credibility assets (press, awards).
ThruPlay or 3s-only: Requalify with another creative angle before pushing an offer.
C) Social Engagers (FB/IG)
Page/IG engagers 7–30 days: “You saw us—here’s what makes us different” creative; push to quiz, collection, or testimonial video.
IG profile visitors/Shop engagers: Dynamic product sets matching their viewed categories.
D) Message-First & Phone-Intent
For categories with questions (skincare shades, sizing, medical spa), we test Send Message / WhatsApp retargeting to remove friction.
Exclusion hygiene:
Each step excludes the next conversion event (e.g., ATC excludes purchasers) to cut frequency bloat and avoid paying twice for the same person.
5) Advanced Audience Tools We Actually Use (and When)
Advantage+ Shopping Campaigns (ASC): Our default for scaled eCom. We set New Customer controls (e.g., 80–95% of budget) and exclude recent purchasers to keep the prospecting pool clean.
Catalog Sales (Dynamic Product Ads):
Retargeting DPA: Exact items viewed/abandoned.
Broad DPA Prospecting: Let the catalog + pixel signals auto-match products to new users (works surprisingly well once signals are healthy).
Value Optimization / Min ROAS / Cost Cap:
Start with Value Optimization once you have event density.
Flip to Cost Cap to protect CPA on lead gen or tight-margin SKUs.
Use Minimum ROAS in stable, high-volume accounts to enforce floor economics.
Custom Combinations: Stack purchasers of Category A to cross-sell Category B; build LALs per product set for true merchandising at scale.
Audience Overlap Checks: Reduce cannibalization; if two ad sets are >30–40% overlapping, we consolidate and let creative differentiate.
6) Scaling Without Losing the Plot (or Your ROAS)
Budget shape by objective (typical starting points): E-commerce: 70% Prospecting / 20% Retargeting / 10% Loyalty & UGC harvesting.
Lead Gen / Services: 60% Prospecting / 30% Retargeting / 10% Nurture.
Vertical scale: Increase +20–30% when CPA/ROAS holds 3–4 days post-change.
Horizontal scale: Duplicate winners into new LAL widths, adjacent geos, or new creative angles—not 10 more interest stacks.
Learning-phase discipline:
Fewer, stronger ad sets beat many thin ones.
If an ad set spends >1.5× target CPA with weak intent signals (low ATC/IC), kill or refactor (creative or audience).
Keep 20–30% “Exploration” budget for new seeds/angles so you don’t stall.
7) Creative–Audience Pairing: The Real Multiplier
Targeting alone won’t save a bad hook. We marry audience state to message state: Cold (Prospecting): Thumb-stop + category insight + credibility cue.
Warm (Engagers/Video viewers): Demonstrate fit—comparisons, FAQs, social proof.
Hot (ATC/IC): Risk reversal—guarantees, returns, last-mile objections.
Loyalty (Purchasers): New-in, bundles, referrals, UGC prompts.
This alignment keeps CPMs honest, CTRs high, and CPCs down—so you can win auctions without overpaying.
8) The TDC Quick-Start Checklist
Pixel + CAPI live and deduped; AEM prioritized to Purchase (or Lead).
Exclusion lists set (purchasers, 180-day engagers) for prospecting.
Seeds created: High-LTV list, recent buyers, product-category purchasers.
Prospecting mix: Advantage+ Audience, LAL 1–3%, one lean interest pod.
Retargeting ladder: Event + time-window sequences with relevant creative.
Catalog connected: DPA for retargeting; test broad DPA for scale.
Bidding mode chosen by stage (VO → Min ROAS/Cost Cap as needed).
Budget discipline: Consolidate thin ad sets; protect 20–30% for exploration.
Weekly pruning: Kill >1.5× CPA laggards; feed new creatives to winners.
3. Diagnostics & Decisioning: Read the Signals, Fix the Right Thing, and Scale With Confidence
If Part 1 won attention and Part 2 found the right people, Part 3 is the cockpit. This is how we at TDC diagnose performance quickly, decide what to change (creative, targeting, bid, offer, or page), and scale without torching unit economics.
1) The KPI Tree: Trace Problems to Their Root
We never “chase ROAS.” We decompose it so fixes are obvious. MER (Marketing Efficiency Ratio) = Revenue ÷ Total Ad Spend Use MER as truth; if MER is healthy but platform ROAS dips, it’s likely attribution/targeting noise, not a business problem.
CPA/CPP decomposition
CPA ≈ CPM ÷ (1000 × CTR × CVR)
CPM (auction pressure/relevance)
CTR (creative–audience fit)
CVR (offer + landing + checkout)
Stage guardrails (use your baselines, not “industry averages”):
Cold: CPM & CTR tell you if you’re earning auctions and thumb-stops.
Warm: CTR should rise; if not, your messaging ladder is off.
Hot: CVR must carry; if not, fix risk reversal/checkout friction, not targeting.
2) The 30-Minute TDC Sanity Scan
Before touching budgets or audiences, we run this checklist: Learning Coverage: Are ad sets hitting ~50 optimized events/week? If not, consolidate.
Event Match Quality: Server-side CAPI deduped; match rates strong (email/phone/external_id included).
First-Time Impression Ratio (FTIR) in prospecting: If it’s collapsing, you’ve saturated; add width (LAL %, new geos) or new creative angles.
Frequency (7–14 days):
Prospecting: >2.5 with flat CTR = fatigue.
Retargeting: >5 with flat CVR = waste; narrow windows or refresh creative.
Audience Overlap: >30–40% overlap? Consolidate to feed the algorithm.
Placement & Device: Any sinkholes (e.g., Audience Network high spend/low conv)? Exclude surgically.
Routing: Are exclusions clean (purchasers out of prospecting, ATC out of VC sets, etc.)?
If 1–2 of these fail, we fix before we scale.
3) Symptom → Likely Cause → Move (The TDC Triage Grid)
A) CPM spikes, CTR steady, CVR steady Cause: Auction pressure/seasonality, limited width, relevance decay.
Move: Add audience width (LAL 2–5%, adjacent geos), broaden placements, refresh hooks; test Min ROAS only if volume is stable.
B) CTR drops hard (thumb-stop and outbound)
Cause: Creative fatigue or mismatch to audience/offer.
Move: Rotate new angles (not just visuals). Swap hook frameworks (problem/solution → social proof → comparison → founder POV). Keep audience constant to isolate creative.
C) CTR healthy, CVR tanks
Cause: Landing/offer issue or message mismatch after the click.
Move: Align headline/price/benefit on LP with ad promise; add risk reversal (guarantee, returns), improve speed, simplify checkout, test higher-AOV bundles.
D) ATC rises, Purchase flat
Cause: Checkout friction, fees surprise, poor trust cues.
Move: Payment options (Shop Pay/Apple Pay), shipping transparency, trust badges, “still deciding?” emails/SMS triggered from IC.
E) Prospecting OK, retargeting bloats
Cause: Windows too wide, creative stale, dynamic sets too broad.
Move: Tighten ATC/IC windows, refresh creatives by objection, split DPA by collection, cap frequency.
F) ASC (Advantage+ Shopping) spends but ROAS inconsistent
Cause: New/Existing mix off or weak signals.
Move: Enforce New Customer share (e.g., 80–95%), strengthen signals (CAPI, AEM), exclude recent purchasers, feed fresh creatives.
4) How We Decide What to Change First
We follow a strict order of operations to avoid whack-a-mole changes: Creative first (always)
If CTR < your cold baseline, it’s a hook/angle issue.
We ship two angle variants per audience, not 10 lookalikes of the same idea.
Targeting next
Once one creative angle wins, widen audience width (LAL 1% → 2–5%, add geo/language) without fragmenting ad sets.
Bid strategy last
Start Lowest Cost.
Use Cost Cap to protect CAC for lead gen/tight margins.
Use Min ROAS after volume stabilizes; don’t throttle early learning.
If the landing experience conflicts with the ad promise, we pause targeting edits and fix the page/offer first.
5) Learning Phase Rescue (So You Don’t Stall)
Consolidate: 2–4 ad sets > 8 thin ones.
Budget shape: Enough to hit 50 events/week; if not possible, shift optimization event up-funnel temporarily (IC → ATC) to exit learning, then revert.
Edit discipline: Don’t mid-cycle edit creatives/targeting on a learning ad set; duplicate to a new set for tests.
6) Behavioral Retargeting Diagnostics (Keep It a Conversation)
Windows: If your 1–3 day ATC pool is tiny, stretching to 14–30 without fresh creatives increases frequency and tanks CVR.
Message Ladder:
ATC/IC: Objection busting (FAQ, try-on, ingredients, results timeline).
VC-only: Education/demo and quiz/guide, not discounts.
Engagers: Proof and differentiation, not hard offer.
DPA Quality: Use product set rules (margin, inventory, bestseller bias). Turn on “recently viewed” overlays where allowed.
7) Scaling Playbook: Proof → Width → Bidding → Budget
Proof: 1–2 creative angles sustain KPI for 3–5 days post-change.
Width: Duplicate winners into LAL 2–5%, adjacent geos/languages, or broad DPA. Keep exclusions clean.
Bidding: If volume is strong but margin tight, test Cost Cap on cloned ad set; for stable eCom with good AOV, test Min ROAS floors.
Budget: Raise +20–30% when KPIs hold; if they wobble, revert in 24 hours and feed another creative angle.
We keep 20–30% of spend in Exploration (new angles, seeds, or offers) so scale doesn’t stall.
8) Creative Diagnostics: What Metric Tells Us to Rotate?
Hook Rate / 3-sec view rate dropping = your opener died; test a new first 2 seconds.
Thumb-stop ratio (imps to 2–3s view) falling = silent preview isn’t compelling; change visual start.
Hold rates (25/50/75/95%) sagging but CTR okay = story arc weak; restructure narrative beats.
Outbound CTR sub-baseline = message/audience mismatch; keep angle, try different audience or vice versa.
Comment sentiment turning negative = rotate angle or fix objection in-ad.
We rotate angles not just footage: Proof → Comparison → Myth-bust → Demo → Founder POV → UGC testimonial.
9) Measurement You Can Trust (Without Fancy Attribution)
Use consistent windows (7-day click / 1-day view) across campaigns for apples-to-apples.
Anchor to MER daily/weekly to avoid overreacting to platform deltas.
Run simple incrementality: geo holdout when possible; or rotate “dark market” tests quarterly.
Use Meta Experiments for clean creative/bid tests; one variable, winner gets 80% budget for 7 days.
10) Operating Cadence (How We Actually Run Accounts)
Daily (15–20 min) Check spend pacing vs. plan, crash-stop any true outliers (>2× CPA).
Scan CTR/CPM/CVR deltas and frequency by stage; comment sentiment check.
Twice Weekly (45–60 min)
Breakdowns: placement, device, age/geo; prune sinkholes.
Retargeting windows/frequency sanity.
Creative pipeline: greenlight next angles/assets.
Weekly Deep Dive (60–90 min)
MER and payback vs. target.
Winner/loser review; consolidate learning sets.
Decide next one structural change (audience width or bid) and next two creative angles.
Monthly
Offer/LP refresh, category expansion, feed/DPA hygiene, LAL seed updates from latest high-LTV cohort.
11) Special Playbooks
Promo Burst (72–96 hours) Warm + hot first (FAQ + urgency), then open prospecting with proof-led creatives.
Flip to Cost Cap if CPC surges; revert post-promo.
High Season Auction Pressure
Pre-load 3–4 angles two weeks ahead.
Add width early (geos/LALs) so learning finishes before CPM spikes.
Lead Gen / Services
Cost Cap earlier in the journey; aggressive form friction removal; nurture via SMS/email should carry CVR lift, not the ads alone.
12) The “Change One Thing” Rule
When performance slips, change exactly one of these at a time: Angle (creative concept)
Audience width (LAL %, geo, language)
Bid strategy (Lowest → Cost Cap/Min ROAS)
Offer/Landing (price, bundle, headline congruence)
Document the hypothesis, the change, and the read window. That’s how you scale with confidence, not luck.
4. The Creative Ops & Asset Factory: How TDC Produces Endless Winners (Without Burning Out)
Great accounts aren’t won by a single genius ad—they’re won by a factory that can turn insights into on-brand, platform-native assets every week. This is how we at TDC build, run, and scale that factory so you’re never “out of creatives,” your tests are clean, and one winning idea reliably becomes ten.
1) The Operating System: From Hypothesis → Asset → Decision
a) Inputs (every Monday) Insight brief: ICP snapshot, problem states, seasonal hooks, top objections from sales/CS, and one core promise.
Hypothesis cards (x3–5): Each card is a single-sentence bet: “For new moms, a founder POV + time-saver claim will beat UGC testimonial by +25% CTR.”
Angle map: Proof, Comparison, Myth-bust, Demo, Founder POV, UGC testimonial, Before–After, FAQ/Objection, Limited-time, Community.
b) Pre-pro (same day)
Creative beat sheet (per asset): Hook → Problem → Proof → Mechanism/Demo → Offer → CTA.
Shot list & script skeleton: Openers, B-roll, overlays, CTA lines, visual interrupts at 2–3s beats.
Compliance/claims check: No disease claims, clear disclaimers, real reviews only.
c) Production (Tue–Wed)
Capture: 9:16 (vertical) first, then 1:1 and 4:5 crops; record clean takes for the first 3 seconds; capture silent-preview safe versions (no VO).
Edit: Native captions, large text layers (readable on mobile), logo minimal until end card, beat-driven cuts every 1.5–2.0s.
Variants: At least 2 hooks × 2 openers × 2 CTAs per angle (8 quick variants).
d) Launch & read (Thu–Fri)
Ship to dedicated test ad sets with stable audiences.
Decision window: 72–96 hours or until minimum impression/outbound click thresholds hit.
Kill/scale rules: Pre-defined; no “vibes” decisions.
Cadence we like: Mon plan → Tue/Wed produce → Thu launch → Fri read → Sun reset.
2) The Asset Library: Name It, Find It, Reuse It
Foldering: /Brand/Campaign/Angle/Date/ with subfolders /Raw/Edits/Thumbnails/Captions/Exports/
File naming: BRAND_CAMPAIGN_ANGLE-VISUALOPEN-CTA_H00_V01_2025-08-17.mp4
Metadata tags: angle, hook type (Stat/Question/Contrarian/Outcome/Pattern Interrupt), product line, funnel stage (Cold/Warm/Hot), rights expiry date.
Rights & releases: Model/UGC agreements stored alongside final assets; renewals tracked monthly.
Kill list: A living list of fatigued assets so they don’t sneak back into circulation.
3) Creator & UGC Engine (Even If You’re Just Starting)
Sourcing Micro-creators (1–20k) for relatability; 2–3 per month on rolling agreements.
Customers with strong reviews → invite to film with shot guide.
Internal advocates: Founder, specialist, CX lead, “friend of the brand.”
Brief (one page)
Who we’re talking to, core promise, three talk points, do’s/don’ts, framing examples, light wardrobe guidance.
Deliverables: 3 hooks + 1 full 20–30s + 3 b-roll sequences + 4 stills.
Shot list cheat
Hook talking head (tight crop), product macro, outcome close-up, quick demo step, proof insert (review/star badge), CTA point-down/frame.
If you have zero UGC today
Start with Founder POV + Demo + FAQ bust. Replace founder with creator look-alikes as you recruit.
4) Script Skeletons You Can Fill in 10 Minutes
A) Proof-First (UGC/Testimonial) Hook (2s): “I stopped wasting money on ___ after this.”
Problem (3s): “Everything promised results, nothing stuck.”
Mechanism/Demo (6–10s): Show the key action, ingredient, or workflow.
Proof (4–6s): Before/after, review overlay, press logo.
CTA (2s): “See your match / Shop the kit / Take the quiz.”
B) Comparison (Switching)
Hook: “Brand X vs. ___: here’s what no one shows you.”
Side-by-side demo: Feature the differentiator; on-screen checkmarks.
Risk reversal: Guarantee/returns.
CTA: “Upgrade in 2 minutes.”
C) Myth-Bust
Hook: “This ‘hack’ is costing you __.”
Bust + truth: Quick explanation + product mechanism.
Proof: Stat or review.
CTA: “Fix it today.”
D) Founder POV
Hook: “I built ___ because ___.”
Origin problem → solution → proof.
CTA: “Try it risk-free.”
5) Variant Multipliers: Turn One Winner Into Ten
Start with a proven angle and build a morph box: Hooks: Stat (“84%…”) / Contrarian (“Stop moisturizing wrong”) / Question (“What if ___?”) / Outcome (“3 weeks to ___”) / Pattern interrupt (ASMR macro, snap zoom, quick costume).
Openers: Face close-up / Product macro / Text-only cold open / Unboxing / Split-screen challenge.
Proof inserts: Review overlays, star badges, press logos, side-by-side, time-lapse.
Offers: Bundle vs. gift with purchase vs. trial; swap price framing.
CTAs: “Shop now” / “See your shade” / “Take 30-sec quiz” / “Claim offer.”
Ten combos from a single raw cut in under an hour is normal once your edit team knows the playbook.
6) Formats & Specs That Beat the Feed
Aspect & length: 9:16 first; 6–20s for cold; 10–30s for warm/hot; static images for frequency and retargeting punctuation.
Silent-first: Add captions and headline cards; design for no audio.
First frame matters: Recognizable object, human eye contact, or kinetic text within 0–0.5s.
End cards: 1–2s max; CTA + brand mark + subtle motion.
7) What We Measure (and Why)
Thumb-stop ratio (impressions → 2–3s view): Hook health.
Hold rates 25/50/75/95%: Story arc and edit pacing.
Outbound CTR: Message–audience fit (don’t confuse with all-click CTR).
CPC/CVR/CPA: Economics after fit.
Saves/Shares & comment sentiment: Future scale signal and fatigue early-warning.
Rotation rules (examples)
TSR falls >20% vs. baseline → new hook.
50% hold <30% on warm → restructure beats.
Outbound CTR < cold baseline with good hold → wrong audience for this angle.
8) Always-On Test Matrix (Simple, Clean, Fast)
Stage 1: Hook × Opener (2×2) — same message, same audience. Pick 1–2 winners.
Stage 2: CTA lines (2) — “See your match” vs. “Take the quiz.”
Stage 3: Offer frame (2) — bundle vs. trial.
Stage 4: Audience port — move the winner to LAL 2–5% and ASC.
Each stage runs 72–96 hours or until pre-set event thresholds. One variable at a time, then consolidate.
9) Catalog & DPA That Don’t Look Like 2018
Product sets by margin/availability (not just category).
Overlays: Stars, “bestseller,” price-drop, “recently viewed” badges where policy allows.
Lifestyle thumbs as first image in sets to raise click curiosity.
Sequencing: Viewed → Added to cart → Initiated checkout get progressively stronger proof and risk reversal.
10) Creative Debt & Burnout Prevention
Retire assets that cross frequency + negative sentiment thresholds.
Refuel from CS transcripts and reviews weekly—new objections = new scripts.
Batch days for capture/edit to protect deep work; templatize captions and end cards.
Quarterly reset: refresh brand motion pack (lower-thirds, transitions, end cards) to keep the look fresh without reinventing.
11) Accessibility & Brand Safety (Scale Needs Trust)
Always-on subtitles; high-contrast text; readable on 5.5″ screens.
Avoid disallowed claims or “before/after” violations in sensitive categories; keep claims support handy.
Use real customers or clearly marked creators; secure releases.
12) The TDC Creative Checklist (Print This)
One problem → one promise (no laundry lists).
First 2 seconds visually legible without audio.
Beat change every ~2s; purposeful pattern interrupts.
Proof within 6–8s.
Friction-free CTA aligned to funnel stage.
Three hook variants per angle, minimum.
Launch with measurement plan; kill/scale rules pre-set.
5. Offer & Landing Systems: Turn Clicks Into Customers (Higher CVR, Higher AOV, Protected CAC)
Great ads earn the click. Great offers and pages earn the money. In Part 5, we’ll show how TDC aligns ad promises to page experiences, designs offers that lift conversion without blunt discounting, and builds guided-selling flows (quizzes/merchandising) that raise AOV while keeping CAC on a leash.
1) Message Match: From Ad Promise → Page Reality
If the ad says X, the first screen must prove X. Headline continuity: Mirror the ad’s big promise in the hero H1/subhead within the first viewport.
Creative echo: Use the same thumbnail/hero visual users clicked on (recognition lowers bounce).
Path intent: Send cold clicks to problem/solution LPs, warm clicks to PDP/collection, hot clicks to checkout/offer LPs.
Dynamic elements: Swap headline, social proof tiles, or first CTA label based on UTM (quiz-led, press-led, founder-led, etc.).
5-Second Test: Can a stranger answer What is it? For whom? Why now? What next? within five seconds on mobile? If not, rewrite before testing anything else.
2) Above-the-Fold Architecture (Mobile-First)
H1 (one promise): Outcome + timeframe or mechanism (no jargon).
Social proof burst: Stars + count + one short review or authority badge.
Primary CTA: Sticky on mobile, verb + outcome (“Find my routine”, “See your match”, “Start free assessment”).
Risk reversal microcopy: “Free returns • Ships in 24h • 90-day guarantee.”
Visual: Human + product in use or crystal-clear macro; avoid abstract art.
Speed matters: aim for <2.0s LCP on 4G; compress media, lazy-load below the fold, avoid heavy third-party widgets.
3) Product Pages That Convert (PDP Playbook)
Sticky ATC + price clarity (no surprise fees later).
Variant UX: Visible swatches, preselected best-seller, size/fit helper or shade finder.
Benefits → Proof: 3–5 bullets (outcome language) + “receipts” (before/after, UGC, press).
Objection busters: Shipping/returns, ingredients/materials, compatibility, care, warranty.
UGC & Reviews: Lead with helpful votes, filter by use-case; show photo/video first.
FAQ accordion: Answers the top five blockers; link to full guide if needed.
Merchandising: “Complete the set” (cross-sell), quantity breaks, subscribe-and-save toggle.
Trust: Payment badges, security, customer support contact above the fold.
4) Offers That Raise CVR Without Training Customers to Wait for Discounts
Value stack > % off: Bundle curation, bonus gift, extended guarantee, concierge setup, free refills/trial sizes.
Thresholds: Free shipping or bonus gift at ₹/$/PKR threshold; show a progress bar in cart.
Low-risk trials: Mini/sampler kits, 30-day “love it or return it.”
Time ethics: Use true deadlines (seasonal launch, inventory windows), not perpetual countdowns.
Price framing: Anchor with “compare at” only if legitimate; highlight cost per use not just tag price.
Fence aggressive offers to warm/hot audiences (retargeting, email, quiz-completers). Keep broad/prospecting offers educational or value-stacked to protect CAC.
5) Guided Selling & Quizzes (Zero-Party Data That Sells)
Quizzes convert “I’m curious” into “this is mine.” Design principles 3–7 questions max; each answer changes the recommendation set.
Ask problem → context → constraint (e.g., primary goal, current routine/usage, allergies/size/budget).
Show progress and 1-tap choices; collect email after value appears (“Save results & 10% on your kit”).
Results page = PDP: Pre-bundled kit + why it fits + proof + price/subscribe toggle + sticky CTA.
Instrumentation
Fire custom events: quiz_start, quiz_qX_answered, quiz_complete, quiz_reco_view, quiz_add_to_cart.
Pass a recommendation ID to PDP and into Klaviyo/CRM; create retargeting audiences per result.
Use result cohorts as high-quality LAL seeds and for dynamic DPA sets.
Follow-ups
Day 0: Results recap + quick start.
Day 3: Objection bust (how to use, care, sizing).
Day 7: Proof (UGC/case).
Day 10+: Offer fence (bundle/bonus for that cohort).
6) AOV Mechanics That Don’t Hurt CAC
Bundle builder: Good/Better/Best with clear savings and outcome differences.
Add-ons: Contextual accessories in cart drawer (“Most add a ___”).
Quantity breaks: 2-pack/3-pack with per-unit math visible.
Subscription UX: Toggle with plain-English benefits + easy skip/pause; default to one-time for cold traffic.
Post-purchase upsells: 1–2 offers after payment (no extra friction), aligned to what they just bought.
7) Checkout Friction Removal
Express wallets: Apple Pay/Shop Pay/Google Pay top-row.
Auto-fill & address autocomplete; hide optional fields.
Fee transparency: Taxes/shipping estimates before email capture where possible.
Trust & support: Live chat or WhatsApp badge; “We answer in under 5 minutes.”
Email/SMS capture rescue: If they abandon at email, trigger a helpful series (not just “you forgot your cart”).
8) Lead-Gen & Services Landing Pages (When the “Product” Is Time)
Hero promise + social proof + scheduler or multi-step form above the fold.
Form strategy: 2–4 steps with micro-copy (“Takes 45 seconds”), auto-enrich where possible (Clearbit, Dropcontact).
Qualification: Route by size/location/need; show the right CTA (book call vs. instant quote vs. download + nurture).
Proof: Case studies with metrics; logos; before/after timeline; FAQs that de-risk engagement.
Next step clarity: Calendar embed or instant confirmation with prep checklist.
9) Personalization That Actually Moves Numbers
UTM-aware hero: Swap headline/subhead/CTA to match the ad angle (proof-led, founder-led, quiz-led).
Returning visitors: Show last-viewed, recently compared, or saved kit first.
Geo/time cues: Delivery ETAs by city or “Order in the next 2h for dispatch today.”
Segment blocks: If quiz result is known, pre-select the recommended kit and rewrite bullets to that persona.
10) Measurement & Experimentation (Change One Thing, Read It Clean)
Micro-conversion ladder: Impressions → 3-sec view → Outbound click → PDP view → ATC → IC → Purchase.
Page KPIs:
LP bounce (target <45% mobile),
PDP ATC rate,
IC→Purchase drop,
Quiz start/complete rate,
Offer take-rate (bundle/add-on/sub).
Test order of operations:
Headline/hero (message match)
CTA label/placement
Proof block (review tile vs. before/after)
Risk reversal microcopy
Bundle/AOV mechanic
Form steps (lead-gen)
Read windows: 7–10 days or stat floor (e.g., ≥300 PDP sessions per variant) before calls.
Decision rules: Pre-commit thresholds (e.g., +15% ATC rate or +8% CVR) and kill anything that’s −10% worse for two reads.
Anchor decisions to MER and payback window, not just platform ROAS.
11) Implementation Checklist (Ship This Week)
Mirror ad promise on hero; add sticky CTA + risk microcopy.
Add one proof tile above the fold.
Connect quiz (3–7 Qs) → results PDP; instrument events; sync to CRM.
Launch Good/Better/Best bundle and a cart add-on.
Enable express wallets; simplify checkout fields.
Add threshold progress bar and post-purchase upsell.
Set abandon flows: IC (checkout friction help) → cart (offer fence for warm).
6. Retention & LTV Engine: Turn First Orders into Lifelong Revenue (Without Inflating CAC)
Acquisition wins the first date. Retention wins the relationship. Here’s TDC’s playbook to convert new buyers into repeat buyers, lift AOV, and compound LTV—while keeping paid spend efficient.
1) The Data Spine (so every message is timely and relevant)
Identity & events: Ensure email + phone + external ID flow from checkout to your ESP (e.g., Klaviyo) and back to Meta via CAPI. Capture: purchase, refund, subscription_created/paused/cancelled, product_view, add_to_cart, quiz_complete, review_submitted.
SKU semantics: Tag products with attributes (category, routine/compatibility, replenishment interval, margin tier). This powers cross-sell & timing logic.
Cohorts you’ll use everywhere:
New 0–30 days (first-time buyers)
Second-purchase candidates (purchased once, 15–90 days)
Replenishables (interval by SKU)
Cross-sell adjacencies (bought A → suggest B)
VIP (top 10–20% by LTV/margin)
At-risk (no purchase since expected interval + grace window)
2) Day-0 to Day-30 Post-Purchase Arc (education first, then offer)
Goal: Get the second order fast (shorten TTSO) and reduce support friction. Day 0 (receipt + setup): Order confirmation + “how to get results” quick start; link to 60-second demo.
Day 2–3 (unlock value): Pro tips, common mistakes, expected timeline; invite questions via reply/WhatsApp.
Day 5–7 (social proof): UGC/reviews, before/after, case snippets; soft cross-sell if it meaningfully improves outcomes.
Day 10–14 (micro-offer fence): Value stack (bundle bonus, free accessory), not blanket % off.
Day 21–30 (choose-your-path): Branching: satisfied → referral/UGC ask; neutral → concierge/help; unhappy → service recovery.
SMS/WhatsApp role: Short, helpful nudges (shipping, setup, “you’re 10 days in—here’s what to expect”). Keep promotional SMS sparse; use for high-intent reminders and back-in-stock.
3) Replenishment That Feels Like Service (Not Spam)
Interval logic: For each SKU, define median_use_days and a grace window (e.g., +20%). Trigger reminders at purchase_date + interval − 3 days.
Message shape: “You’re likely running low” + 1-tap reorder link + optional add-on.
Fail-safes: If a reorder happens earlier, auto-suppress the upcoming reminder. If no reorder after reminder, follow with a use-it-better tip instead of a discount.
4) Cross-Sell That Lifts AOV (and satisfaction)
Compatibility rules: Bought Cleanser → recommend Moisturizer/Serum; Bought Printer → Paper/Cartridge; Bought Course A → Advanced B.
Proof-led creative: “90% of buyers of A also loved B because ___.” Use real review tiles and a 2-item bundle CTA.
Cadence: First cross-sell no earlier than Day 5, second at Day 14–21 if no action.
5) VIP & Referral Flywheel
VIP definition: Top decile by LTV or ≥3 orders in 180 days (your thresholds may vary).
Perks: Early access, limited drops, premium support lane, birthday/anniversary surprises.
Referral: Simple link + clear reward (e.g., “Give 15, Get 15”). Fire referral_share and referral_conversion events; build a Referrers 2+ audience for surprise-and-delight.
6) At-Risk & Win-Back Logic (catch churn before it hardens)
At-risk window: Expected reorder date + grace (e.g., +20%) with no purchase.
Sequence:
Help first: “Still using X? Here’s a 30-sec fix for the most common stall.”
Alternative path: Swap/size/flavor/plan change.
Offer fence: Value add (bundle bonus, free refill) before any straight discount.
Hard win-back (90–180 days): New angle (proof/innovation), not the same ad they already ignored; if discounting, require margin-safe bundles.
7) Reviews, UGC, and Community (compounding social proof)
Timing: Ask for reviews once the product can show results (varies by SKU). Include photo/video prompts.
Double duty: Route great UGC to both email/SMS and paid retargeting pools; get rights with a 1-tap consent flow.
Community moments: Challenges, usage sprints, or check-in weeks that generate fresh content and lift engagement.
8) Paid Retention: Cheap Impressions, Real Revenue
Audiences to sync to Meta: Purchasers 0–30 days (exclude from prospecting)
Replenishables due in 7 days
Cross-sell cohorts (A-buyers without B)
VIPs (for launch/limited drops)
At-risk 30–90 days (see above)
Creative: Short, low-CPC statics and 10–15s UGC; DPA with recently viewed overlays and product set rules (margin, stock, bestsellers).
Budget: 5–15% of total ad spend, tied to revenue share from existing customers. If it cannibalizes email/SMS excessively, trim.
9) Offer Policy That Protects Margin (and teaches good behavior)
Hierarchy: Education → Value stack → Bundles → Time-bound promos → Discount (only when justified).
Guardrails: Frequency caps per user; fence discounts to warm/hot cohorts; expire codes properly to avoid “perma-promo.”
10) Measurement: Know What Actually Moved LTV
North stars: Repeat purchase rate (RPR)
Time to second order (TTSO)
AOV (new vs. returning)
Subscription retention (if applicable)
LTV at 90/180/365 days
Flow KPIs: Open/click rate is hygiene; what matters is revenue per recipient, revenue per session, and flow-assisted order rate.
Cohort views: Compare new buyers by acquisition month and first-SKU; adjust replenishment/cross-sell timing accordingly.
Incrementality: Holdout 10–20% from a given flow for a week monthly to validate lift.
11) Creative & Messaging Kits for Retention
Education: “How to get results in 60 seconds” reels, quick-start cards, mini FAQs.
Proof: Before/after, “90-day transformations,” expert quotes.
Community: “Share your setup,” “Day 7 check-in,” spotlight reels.
Offer frames: “Complete your routine,” “Bundle & breeze,” “VIP early access.”
12) 7-Day Implementation Sprint (ship this now)
Day 1–2: Wire events, confirm identity resolution; define cohorts and SKU tags; set VIP/at-risk thresholds.
Day 3: Build Day-0/2/7 post-purchase emails + one SMS nudge; connect quiz → CRM → ESP.
Day 4: Replenishment flow per SKU interval; cross-sell rules for top 3 combos.
Day 5: Review/UGC request with photo/video prompt; rights capture.
Day 6: Meta audiences for purchasers, replenish soon, cross-sell; light DPA retargeting.
Day 7: Launch at-risk sequence; create VIP segment and perk announcement.
13) Governance & Cadence
Weekly: TTSO, RPR, at-risk cohort size; ship 1 new retention creative and retire 1 fatigued.
Monthly: Update intervals, add a new cross-sell combo, refresh VIP perks, audit discount leakage.
Quarterly: Cohort LTV analysis by first SKU and acquisition angle; revise playbooks.
7. Data, Forecasting & Budgeting: Hit Numbers on Purpose (Not by Accident)
Scaling paid social isn’t magic—it’s math with guardrails. In Part 7, we’ll show how TDC turns a few inputs into a living revenue model, sets daily budgets from it, and uses “scale lines” and “brake lines” so growth never outruns unit economics or inventory.
1) Define the Business Targets First (then let ads serve them)
North stars MER (Revenue ÷ Total Ad Spend) by week.
Payback window (days to recover CAC from contribution margin).
Inventory cover (days of stock for top SKUs).
Contribution margin (CM)
CM per order = AOV × Gross margin − (COGS + pick/pack/ship + payment fees + expected returns).
Your CAC must fit inside CM with room for overhead and profit.
Baseline assumptions (set and revisit monthly)
AOV, CVR (LP→Purchase), CTR, CPM, return rate, margin tiers by SKU, seasonality factors.
2) A Simple Forecast You Can Actually Run
Inputs (per week) Planned spend
Expected CPM, CTR, CVR, AOV (use trailing 4–6 weeks by stage)
Inventory availability by SKU set
Derived
Clicks = Impressions × CTR
Impressions = Spend ÷ CPM × 1000
Orders = Clicks × CVR
Revenue = Orders × AOV
ROAS = Revenue ÷ Spend
MER = Total revenue ÷ Total ad spend (all channels)
Reality check
If MER < target but ROAS is fine, your non-paid mix or attribution windows may be off; adjust plans with MER, not platform ROAS alone.
3) Translate Forecast to Daily Budgets (with Pacing)
Split weekly budget into Prospecting / Retargeting / Retention (e.g., 70/20/10 for eCom; 60/30/10 for lead gen).
Daily pacing rule
Start Day 1–2 at 90% of daily plan; move to 100–110% if KPIs hold.
If a day under-delivers by >15%, make up the shortfall within the week only if yesterday and today are at or better than KPI thresholds.
Placement buffer
Keep 10–15% unallocated in “exploration” to seed new angles or widen LALs without robbing winners.
4) Scale Lines & Brake Lines (pre-commit them)
Scale when (all true for 3 consecutive days) MER ≥ target (or ROAS ≥ floor) and
CPA ≤ cap and
First-Time Impression Ratio (FTIR) is stable or rising and
Inventory cover ≥ 21 days for the SKUs driving 70% of revenue
Move: +20–30% budget to winning campaigns/ad sets. Never double.
Brake when (any true for 2 consecutive days)
MER < target by ≥10% or CPA > cap by ≥15% or
Frequency rising with flat CTR in prospecting or
Inventory cover < 10 days on hero SKUs
Move: −20% budget on the affected sets, rotate angle, or shift spend to in-stock sets; don’t slash the entire account if other lines are healthy.
5) Inventory-Aware Scaling
Green-light sets: SKUs with >30 days of cover, high margin, strong review velocity.
Yellow-light: 10–30 days cover; cap scale at +10% per step.
Red-light: <10 days cover; shift to waitlist/preorder LPs or cross-sell bundles. Never accelerate a stockout with broad prospecting.
6) Promotions Without Whiplash
Ramp 10–14 days before big events to finish learning on promo creatives.
Fence codes to warm/hot or VIP segments first; keep prospecting value-led (not % off) to protect CAC.
Cooldown plan: remove promo hooks within 24 hours; switch to product-proof creatives so CVR doesn’t crash post-sale.
7) Lead Gen Variant (services/high-ticket)
Optimize to qualified lead (form + downstream score, not raw lead).
Use Cost Cap sooner to protect CPL-to-CAC mapping.
Forecast on show-up rate and close rate; your “payback window” is invoice-dependent, not cart-dependent.
8) The Weekly Forecast Ritual (non-negotiable)
Update trailing metrics; refresh assumptions.
Reconcile actuals vs. plan by stage; write one structural change (audience width or bidding) and two creative angles to ship.
Inventory sync with ops/merch; promote what you can actually fulfill.
9) One-Page Plan You Can Share with Finance
Targets (MER, payback, revenue)
Budget by stage + exploration %
Scale/brake rules
Inventory constraints
Testing slate (angles, seeds, bids)
Risk notes (seasonality, launches)
Keep it on one page so decisions happen fast.
8. Account Architecture & Governance: Structure That Scales (and Doesn’t Break)
Consistency wins. In Part 8, we lock in the scaffolding—naming, permissions, exclusions, test hygiene, and change control—so your account runs like a system, not a series of experiments.
1) The Core Structures
For eCom Advantage+ Shopping Campaign (ASC) for majority prospecting; New/Existing mix set; recent purchasers excluded.
Standard Conversion Campaign(s) for:
Catalog Sales (DPA: retargeting + broad)
Creative testing (clean A/Bs outside ASC)
Launches or geo/language splits
Retention/Nurture: Low-budget campaigns for purchasers, replenish soon, VIP, at-risk cohorts.
For Lead Gen
One Conversion campaign per offer (Lead/CompleteRegistration/Purchase proxy event).
Separate Creative Test campaign to protect learning.
2) Naming That Tells a Story (readable at a glance)
{OBJ}_{Country/Geo}_{Stage}_{Angle or ProductSet}_{AudienceType}_{BidType}_{YYYYMMDD} Examples: PUR_US_Prospecting_UGC-Proof_ASC_New90_20250812
PUR_US_Retargeting_ATC-IC_DPA_LowStockGuard_20250812
LEAD_CA_Prospecting_FounderPOV_LAL1_CostCap_20250812
3) Exclusions & Routing (waste-killers)
Prospecting excludes Purchasers 180d and Heavy Engagers 30d.
Retargeting steps exclude the next conversion event (VC excludes ATC/IC; ATC/IC exclude Purchasers).
ASC: enforce New Customer budget share if you need net-new growth.
4) Testing Hygiene (change one variable)
Creative test bed: fixed audience + fixed bid; swap angle only (not color variants).
Audience tests: hold creative constant; move width (LAL 1% → 2–5%) or geo.
Bid tests: clone winner into Cost Cap or MinROAS; never mix bid modes in the same ad set.
Use Meta Experiments for clean reads; set winner criteria and read window before launch.
5) Change Control & Logs (save yourself later)
Log every structural change (what, why, expected effect, where).
Include: date/time, campaign/ad set IDs, budgets, bids, targeting edits, creative IDs.
Rollback plan: For any major change, note what you’ll revert if KPIs slip (and the threshold to revert).
6) Roles, Permissions, and Security
Limit edit rights to operators; view-only for stakeholders.
Enable two-factor everywhere; avoid personal ad accounts.
Keep a second payment method on file and monitor spend caps.
7) Preflight QA (before every launch)
Pixel + CAPI deduped; AEM mapped.
URL/UTM check; mobile hero renders; LP speed (LCP <2.0s).
Creative specs: captions, safe zones, readable text, silent-preview friendly.
Exclusions/routes applied; frequency caps where needed.
Inventory check for featured SKUs.
8) Incident Response (when the wheels wobble)
Spend spike with no conversions: Pause the affected ad set, verify URL/LP, pixel events, and offer live status; re-enable with a small budget once confirmed.
Policy rejection cascade: Identify common flag (text on image, claims); edit at source; appeal once; don’t brute force resubmits.
Account instability: Shift 20–30% of spend to stable campaigns; avoid nuking everything; keep revenue lines alive while you fix the issue.
9) Documentation & SOPs (light but real)
Creative SOP: Brief → Beat sheet → Capture → Edit → QA → Launch → Decision.
Testing SOP: Hypothesis → Variable → Sample size/read window → Criteria → Decision → Archive.
Budget SOP: Weekly plan, daily pacing, scale/brake triggers.
Inventory SOP: Weekly sync; traffic throttle rules; preorder/waitlist flows.
Keep SOPs to a page each and update quarterly.
10) Audits & Cadence (the drumbeat)
Daily: Pacing, crashes, comment sentiment, glaring sinkholes.
Twice weekly: Breakdowns by placement/device/geo; retargeting windows; creative pipeline.
Weekly: MER vs. plan; scale/brake decisions; winners consolidated; new angles greenlit.
Monthly: Seed refresh (new high-LTV cohorts), inventory/calendar planning, offer and LP refresh.
Quarterly: Cohort LTV analysis; permission review; discount leakage audit; post-mortems on big promos.
11) Asset & Feed Governance
Centralized asset library with versioning and a kill list for fatigued creatives.
Product sets by margin/availability, not just category; retire out-of-stock from DPA immediately.
Rights management for UGC/creator content with expiry reminders.
12) The “Don’t Break It” Rules
Consolidate thin ad sets; hit event density before judging performance.
Don’t mix test types (angle + audience + bid) in one go.
Never scale a SKU into a stockout.
Document hypotheses; if you can’t explain a change in a sentence, don’t ship it.
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